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DETROIT – DTE Energy said that about 35,000 customers are without power after the violent storms that have moved into southeast Michigan, resulting in the destruction of lines and trees.
The storm hit 65,000 customers in total and DTE restored power to 30,000 people at 5:45 pm on Thursday. The company said the teams would be on site after sunrise.
MORE: The inhabitants of Livonia without electricity after a storm on the wires
Breakdowns were concentrated in Wayne, Washtenaw and Livingston Counties, and other outages were scattered throughout the Grand Strait. Restoration estimates are expected once the crews are able to assess the damage.
Fallen threads have taken top priority.
How to report a failure
Customers have three ways to contact the DTE when they lose power or see a power line that has broken down:
- By accessing the DTE Energy mobile app from your smartphone or tablet
- Call 800-477-4747
- Visit the DTE website at dteenergy.com. The application is available for free on the Apple Store or Google Play.
- Additional information is available on the online map of power outages at the address www.dteenergy.com/outage
Important safety information
DTE would like to remind customers to exercise caution by staying at least 20 feet away from all power lines and anything they come in contact with. They are extremely dangerous. Treat each dropped power line as if it were energized. Customers should also consider the warning yellow warning line, which indicates that a power line has failed in the area. DO NOT CROSS YELLOW SAFETY RIBBON. Never use a portable generator in a home or business. It emits carbon monoxide, which can be deadly. Leave it outside, away from windows and doors, so that vapors can not enter.
Storm tips:
- Never cross a broken power line. If a power line falls on your vehicle, stay indoors until help arrives.
- Always operate the generators outdoors to avoid the dangerous accumulation of toxic fumes.
- Do not open refrigerators or freezers more often than necessary. A closed refrigerator will stay cold for 12 hours. Kept closed, a well-stocked freezer will hold food for two days.
- Turn off or unplug all appliances to avoid electrical overload during power recovery. Leave a switch to indicate when power is restored.
- If a client is elderly or has a health problem that could be affected by a power outage, he should try to find another home with his family or friends.
- When the voltage is low, when the lighting is dim and television pictures are smaller, shut down the power tools, such as refrigerators, to prevent overheating and damage. Sensitive electronic devices must also be disconnected.
- Stay away from flooded or wet basements or any other place if the water is in contact with exits or any other electrically operated appliance. The water or humidity can serve as an electricity conductor. This can cause serious injury or death.
- Assemble an emergency kit. It should include a battery operated radio, a flashlight and candles, spare batteries, a first aid kit, a fire extinguisher, bottled water and non-perishable foods.
- Customers who depend on electrically powered medical equipment should ask their doctor for a backup battery backup system. If a client is elderly or has a health problem that could be affected by a power outage, they should develop an emergency plan that provides alternative housing options with family or friends.
- Keep a wired or cellular phone handy because a wireless phone needs electricity to operate. In addition, customers must learn to manually open automated garage doors.
- Customers who depend on a well for drinking water must plan in advance how they will get water. Store the water containers for cooking and washing.
Copyright 2019 by WDIV ClickOnDetroit – All rights reserved.
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