Prevent Amazon from listening on your Alexa conversations



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Photo: Fabian Hurnaus (Pexels)

Fun fact: Employee snippets of your Alexa conversations can be heard and read by thousands of Amazon employees. According to recent reports, Amazon has an international team of employees that help Alexa better understand your numerous commands and develop new methods of interacting with AI users. This forces them to listen to snippets of what your Echo speakers and other Alexa devices are recording. It seems oddly familiar to us.

Not only do real people listening to you talk to Alexa (and the surrounding area), but the conversations they listen to are being transcribed and annotated by Amazon employees. These transcripts are then used to "teach" Alexa AI to recognize more commands.

If you are sketched by this, we understand. All the more so that what you say is only a kind, some kind of associate to your account, as described by Bloomberg:

"A screenshot screened by Bloomberg shows that the records sent to Alexa reviewers do not provide the full name and address of a user, but are associated with an account number, as well as the first name of the user and the serial number of the device. "

Although you can never prevent Amazon employees from listening to everything you say to your Alexa, you can at least turn off all the features that make this easy. For example:

  1. Open the Alexa mobile application
  2. Tap the Menu button in the upper left corner of the screen.
  3. Go to Alexa account> Alexa privacy> Manage the improvements made to your Alexa data
  4. Switch off "Help develop new features" and "Use messages to improve transcripts" for all profiles in your account

Bloomberg notes that the Amazon team can still analyze your Alexa records "by hand", but it saves you at least some of the study of Amazon's voice. At this point, the only real solution is to completely abandon your Amazon devices. However, changing these privacy settings should help keep a little more unnecessary third parties in your business.

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