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After years of perfecting the various technologies needed to make foldable phones and after years of hype, Samsung has finally launched its first folding phone. And that's when the story took an unexpected turn: The Galaxy Fold screen began to crash or malfunction in the hands of expert reviewers. In just a few hours, many Galaxy Fold units have exploded due to various issues with this sophisticated Infinity Flex display. Mind you, these regular users were not buying a device in-store. These were critics accustomed to handling all kinds of devices. And they have come across a lot of problems that prove that Samsung's collapsible prototype is, for the moment, a failure. In this spirit, it is better not to buy the Galaxy Fold at the moment.
After the first online reports showing Galaxy Fold units with several display issues, Samsung explained what had just happened and confirmed that the launch date of April 26 would not be delayed:
A limited number of old samples of Galaxy Fold have been provided to the media for review. We have received some reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the case.
Separately, some reviewers reported removing the top layer of the display, which damaged the screen. The main screen of the Galaxy Fold is equipped with a top protective layer, which is part of the display structure designed to protect the screen from unwanted scratches. The removal of the protective layer or the addition of adhesives on the main screen can be damaged. We will ensure that this information is clearly communicated to our customers.
The problem here is that we have just witnessed an unexpected number of failures from a limited number of older samples of Galaxy Fold. It's not like some Galaxy Fold devices on hundreds of thousands of devices have screen issues. These are some devices belonging to a very limited number of units in nature.
Yes, these are the first Galaxy Fold devices, but I would be surprised if they are too different from the finished product that should be sent to regular buyers next week.
These early reviews should have addressed, among other things, the main questions we have about folding appliances. Are they durable enough? Will the break screen make a $ 2,000 technology totally useless? Will the screen show signs of wear?
As exciting as these devices are, at least in theory, the first thing to do before amazing users with completely new features is not to break – I'm not just talking about the Galaxy Fold, but all the foldable gadgets.
If Samsung's first Galaxy Fold devices break so fast, Samsung has yet to solve several problems with the durability of foldable displays. The same is probably true for its competitors.
In addition, the fact that the phone display has a film on the top of the screen that looks a lot like a removable screen protector is not good for the company. Nor is it the fact that this screen layer is so easy to remove by users that Samsung has to tell people not to do it. By the way, if the criticism of the seasons were not so quick to get the message across, what are the expectations of regular buyers willing to pay $ 2,000 for this thing?
I said earlier that the Samsung Galaxy Fold was actually an exciting development of the smartphone, which would contribute to the inauguration of the next generation of mobile devices. And I still think that. I also think that Samsung deserves credit for launching this product into the market, despite these important sustainability issues.
But if you have $ 2,000 burning a hole in your pocket, you will be better served by another phone, and there are many of the more expensive ones. Just do not buy the Galaxy Fold, at least until Samsung can prove that the durability of the screen will not be a problem and that measures are in place to ensure that buyers likely to be affected by screen problems benefit from quick device replacement and free repairs.
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