[ad_1]
Since 2017, DoorDash has sometimes taken the advice of a client and used it to cover the base salary of that customer's delivery person. This practice has caused some customers to feel fooled to charge the deliverymen instead of just giving them an extra bonus.
Last month, a New York Times report once again put the issue in the spotlight. In response, CEO and co-founder Tony Xu said the company would change its policy in the future,
teasing shots share more information "in the coming days".
In an article published Thursday on his blog, Xu said the minimum base salary offered by DoorDash to its delivery men – called "Dashers" – will increase from $ 1 to $ 2, with a potential of up to $ 10, depending on the "duration , distance, and "opportunity" of a delivery job.The company also stated that all tips would be added to the base salary.
However, delivery men will not be able to see the breakdown of rates per mile per minute included in their base salary, according to a spokesman for DoorDash.
"The decision to change our model was difficult," Xu said. "Initially, we resisted the change, even in the face of public pressure, because we built our model in direct response to Dashers' reactions."
In another shift, DoorDash will soon give customers the option of tipping before and after delivery rather than just before. These changes should take place next month.
"With our new model, Dashers will earn more money on average, both with DoorDash and overall," said Xu, noting that DoorDash was planning to work with an independent third party for S & D. To ensure that this was the case.
There have been grievances, among other things, growing opposition to demand-driven companies over workers' compensation. Uber (UBER) and Lyft (LYFT), which was made public earlier this year, have both witnessed protests by workers in several cities prior to their IPO. The protesters argued that they deserved reasonable incomes, job security and regulated tariffs, among other demands.
Workers in demand businesses such as Uber, Lyft, DoorDash and Postmates are generally classified as independent contractors. This status means that they do not enjoy the same rights as employees, such as minimum wage, overtime, workers' compensation, unemployment insurance, paid sick leave or the expenses related to employment.
Like DoorDash, Instacart also had a controversial tipping policy, but agreed to make some changes in February in response to growing criticism. CEO, Apoorva Mehta, said that starting the grocery delivery on demand will no longer reduce the amount of his contribution to the base salary of workers according to the size of their tips. He also said that the company would reimburse the workers affected by this practice.
[ad_2]
Source link
