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McDonald's needs to replace human servers with voice technology in its US direct switch systems.
The fast food chain hopes that artificial intelligence technology will make the ordering process more efficient.
McDonald's is implementing this technology for the help of the startup startup, Acquired this week.
This decision comes as workers whose jobs are likely to become obsolete due to automation and new technologies are a source of concern.
According to analysts at Oxford Economics, until 2030, robots could replace up to 20 million jobs in the manufacturing sector alone.
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McDonald's plans to expand its new McD Tech team by recruiting more engineers and data scientists.
In March, he invested in a technology that could automatically change individual steering wheel menus, depending on the weather, such as automatically suggesting McFlurry ice cream on hot days or telling customers which items were already popular. in this restaurant: day.
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