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As noted by several users on social media and verified by our own Manuel Vonau in Germany, Facebook is temporarily disabling certain features for Messenger and Instagram users based in the European region. The development was revealed via in-app alerts that attribute “new rules for mail services” as the cause of the change.
The notification doesn’t detail which features will be disabled but just claims Facebook is working on bringing them back soon. But according to The edge, surveys are not available on Messenger and Instagram; some other features such as personalized responses in the first and stickers in the second are also not available.
These are not the only features to be disabled. Others would be affected as well, but it is difficult to determine exactly which ones since Facebook has not given any clarification. So, if you are from the European Economic Area (EEA) and you encounter some unexpected issues, they will most likely be due to this new development.
These temporary changes would be in line with national implementations of the 2002 Directive on Privacy and Electronic Communications (Online Privacy Directive), which aims to define more specific privacy rights for European users over all kinds of data. electronic communications.
It is not known when Facebook will restore these features, but an official spokesperson said The edge that most would return “very soon”.
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