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“The Office,” “Grey’s Anatomy” and “Criminal Minds” represent three genres that have been the mainstays of American entertainment – workplace comedies and medical and criminal dramas. They also feature a combined library of 830 episodes, which significantly improved them in Nielsen listings, which ranked shows based on the total number of minutes watched. (“Grey’s Anatomy” is still airing on ABC and is in its 17th season.)
“These shows have benefited disproportionately from the fact that they just had a lot of real estate, they have a lot of episodes to watch,” said Brian Fuhrer, senior vice president of Nielsen. “And what they do, too, is they give a feeling of normalcy. They can go back and find out what is happening to Dwight Schrute. “
Of the original series, the only non-Netflix show in Nielsen’s Top 10 was the popular Disney + “Star Wars” spin-off, “The Mandalorian.”
The Netflix documentary “Tiger King” was the only show on Nielsen’s original series list to have only eight episodes. It premiered on March 20, just as Home Orders were being issued nationwide, and a week before season three of “Ozark” hit Netflix.
“They both struck in the middle of the pandemic when people were locked in their homes with little to do,” Fuhrer said. “They were both very popular.”
While broadcast and cable networks rely on Nielsen to let them know what people are watching, all streaming companies have their own internal metrics. None of them have publicly endorsed Nielsen’s methodologies, and they don’t need those numbers to determine which shows to promote or cancel.
For over a year, Netflix has been publicly disclosing global original show numbers, giving some idea of what people are watching. But his list contains important caveats. Netflix counts viewers who watch as little as two minutes of a program, and the service is extremely selective in which shows and movies it discloses numbers for. (For example, Netflix recently said Shonda Rhimes’ new drama “Bridgerton” was the fifth most-watched original series on the service, with audiences in the same league as “Tiger King” and “The Queen’s Gambit.”)
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