Apple Extends Free Repair for 13-inch MacBook Pro With Screen Backlight Issues



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Apple has silently expanded its global program that offers free repair to 13-inch MacBook Pro models with screen backlight issues. While the original program covered qualifying laptops for four years after the sale of the first unit, the company changed it today to five.

The original program was announced in May 2019 for owners of 13-inch MacBook Pro models introduced in 2016. Apple says some units may exhibit unexpected behavior on the screen, such as bright vertical areas at the bottom of the screen. In some cases, the screen backlight may stop working completely.

Affected models were sold between October 2016 and February 2018, and the free repair program covered defective machines for up to four years after the launch of each model. Apple has now added an additional year to the program.

As indicated by MacRumors, the official support article posted on Apple’s website with details of the repair program was recently updated with the following message:

The program covers qualifying MacBook Pro models for 5 years after the unit is first sold at retail or 3 years from the start date of this program, whichever is longer.

Users can request a repair through the Apple Support website, and customers who have already paid for a display backlight repair can get a refund by contacting Apple. If you are not sure whether your MacBook Pro model qualifies for the program, go to your Mac’s Apple menu and select the About This Mac option.

Apple last week also extended the repair for 12-inch MacBook and Retina MacBook Pro models that in some cases had issues with the anti-reflective coating on the screen.

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