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Some iOS users have reported that they can no longer open third-party apps on the iPhone or iPad after syncing the devices with the new M1 Macs. Applications crash immediately after opening, making it impossible to use an installed application.
The first reports of this issue were shared by users in December 2020, a month after the launch of the new Macs with M1 chip. Similar reports have been posted on the Apple Support Community and also on Reddit.
According to users, third-party apps installed from the App Store simply stopped working after syncing iPhone or iPad with Mac M1 using Finder. As a video shared on Reddit shows, one of these apps quits as soon as the user taps to open it. It seems the bug also prevents apps from being updated or even new apps from being installed from the App Store.
tl; dr after syncing my iPhone X (on 14.3) with my M1 MBP (on 11.1), no third party app will open. Cannot install or update from the App Store either; the progress circle will fill and then immediately turn into a “cloud” download icon.
Another user said in a comment that he was able to get apps installed on the iPhone to work again after connecting and syncing the device with an older Mac running macOS Catalina. However, the cause of the bug is still unknown as even Apple Support could not explain it.
In the event of an accident, I connected the iPhone and the MBP M1 via WLAN and synchronized…. The applications stopped working immediately. Then connected to my old MBP (2012, latest Calatina) and synchronized. The applications are working again.
If you have a Mac M1, the best thing to do now is to avoid syncing your iOS device with the Mac until Apple fixes the bug with future software updates.
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