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CenterPoint Energy accidentally issued large bills from natural gas customers on Thursday.
Bill Montgomery / Houston ChronicleCenterPoint Energy’s natural gas customers were shocked Thursday to receive huge usage bills, some as high as six figures, but the Houston utility said the astronomical charges were a mistake.
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“We have just been alerted to an issue involving incorrect billing information for CenterPoint Energy natural gas customers,” the company said. “We are investigating the issue to correct it. Customers do not owe this amount and it will not be taken from their account. We will notify our customers and our media once we have a resolution.”
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