Apple’s Independent Repair Provider Program Grows Globally

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Apple’s Independent Repair Provider Program will soon be available in over 200 countries, almost all of the countries where Apple products are sold. Originally launched in 2019 and expanded to Europe and Canada last year, the program provides repair vendors of all sizes with access to genuine Apple parts, tools, repair manuals and diagnostics. to provide safe and reliable repairs for Apple products. There are now over 1,500 independent repair centers serving customers in the United States, Canada and Europe.

“Being part of the Independent Repair Provider program has been a huge benefit to my business, my employees and my customers,” said Scott Baker, owner of Mister Mac in Wimberley, Texas. “Since our arrival we have received excellent support from Apple and we are able to provide the same level of service to our customers. It even brought real excitement to our city.

“The Independent Repair Provider program has been a very positive experience for us and for our customers,” said Nils Weber, Project Manager for Pro Repair GmbH in Germany. “During COVID-19, reliable access to parts allowed us to tailor our business to meet the sudden high demand for postal repairs from our customers.”

All repair providers participating in the program have access to free training from Apple and the same original parts, tools, service manuals, and diagnostics as Apple Authorized Service Providers (AASP) and Apple Retail Stores. To verify that a company is participating in the program, visit support.apple.com/repair/verify-repair-provider.

Extending Apple Repair Services

Apple continues to provide convenient repair options to customers through its global network of more than 5,000 AASPs who help millions of people with in-warranty and out-of-warranty service for all Apple products. To find a location, visit support.apple.com/repair.

Through its repair options and partners, Apple works to ensure the health and safety of customers as well as access to repair services during COVID-19. This includes offering additional options for mail-in repair to customers and supporting its existing network of suppliers serving customers to meet health and safety guidelines.

Availability

  • Membership in Apple’s Independent Repair Provider Program is free. To qualify, repair providers must commit to having an Apple Certified Technician perform the repairs. The certification process is simple and free. Qualified repair providers can purchase Genuine Apple Parts and Tools at the same price as AASPs and have free access to training, repair manuals, and diagnostics.
  • Starting at the end of the week, interested repair providers in those countries and regions can learn more and apply to become an independent repair provider at support.apple.com/irp-program: Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunei Darussalam, Cambodia, the Cook Islands, Fiji, Guam, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macau, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua New Guinea, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, turkey, United Arab Emirates, Vanuatu, and Vietnam.
  • Later this year, the Independent Repair Provider program will launch in these countries and regions: Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belize, Benign, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Costa Rica, Curacao, Democratic Republic of Congo and Republic of Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, The Savior, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenade, Guatemala, Guinea-Bissau, Republic of Guinea, Guyana, Haiti, Honduras, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, KYrgyzstan, Lebanon, Liberia, Libya, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Palestine, Panama, Paraguay, Peru, Porto Rico, Rwanda, Senegal, Serbia, Seychelles, Sierra Leone, St Martin, Somalia, South sudan, Spanish Virgin Islands, St. Bartholomew, Saint Kitts and Nevis, St. Lucia, Saint-Martin, St Pierre and Miquelon, Saint Vincent and the Grenadines, Suriname, Tajikistan, Tanzania, To go, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, Uruguay, US Virgin Islands, Uzbekistan, Venezuela, Wallis and Futuna, Zambia, and Zimbabwe.

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