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It is not very often that the co-founders, not to mention the co-founders who were quietly driven out of the company they created, go out of their way to help their former employer solve a product problem. But Palmer Luckey, who launched Oculus VR and left Facebook's parent company in 2017, is doing just that.
In a blog post, Luckey explains that he offers free audio repair kits to owners of the mainstream version of the Oculus Rift headset, which suffers from a widespread audio cutting problem that, according to Luckey, is due to a "failure of complex electromechanical assembly The RR1 kit, for" Rift Repair One ", asked Luckey less than three hours of design, he said, but he then conducted intensive testing with the help of headphones that his customers sent him to make sure he could solve the problem completely.
According to Luckey, "the fault is limited to the ground trace (GND) of the right headphone audio module. This sometimes develops into a complete audio cut for both ears, although it is less common, "he writes. "The RR1 repair kit can handle both types of failures and was designed so that the ordinary player does not pose any installation issues." He states that Oculus will generally cover all repairs done on the device, as long as the product is under warranty. but "long-time Rift users who are most likely to suffer from this problem are usually well outside the warranty period."
He recommends contacting the Oculus Support Channel first to see if you can get official support, but if all else fails, you can contact Luckey via [email protected] to get a free RR1 kit. Here is a complete overview of how it works:
The kit functions as an external wiring harness for the Oculus Rift CV1, which can be configured in different ways to deal with various failures when operating in parallel with the existing electrical system. Most people only need a common ground between their right and left audio modules – just snap the harness, slide the bypass discs between the helmet's Pogo pins and the grip of the wrist strap, you will be back in business! Users with total audio failure will also benefit from the ability to drive entirely from external audio, wired or wireless sources. The kit weighs about 32 grams, but since the weight is located at the back of the facial interface and near the head, you will not notice the difference. Please note that RR1 can not fix ribbon cable faults affecting the rear constellation tracking lights.
Luckey says the kit also works as a third-party headphone adapter, but that it does not plan to distribute it as such. "I do it because I feel bad for people who have bought a rift at home and can not use it properly, to make the use of a third-party helmet more convenient," he explains. . "Maximizing the number of people in the virtual reality ecosystem is also important to me, and people who have been using their headsets for years tend to be among the most engaged and helpful users." who invest tons of money in the content ecosystem. "
Luckey, a so-called libertarian who left Facebook in part because of the funding of a pro-Trump organization during the 2016 US presidential race, certainly has the money needed to support the RR1 giveaway with a net worth of $ 700 million. After leaving Oculus, Luckey founded a defense and security company called Anduril Industries, named in reference to a sword from The Lord of the Rings trilogy, which is developing a kind of virtual frontier technology for the US defense industry.
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