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- Senator Chuck Schumer called UPS to respond, saying he had lost over 100 AP exams.
- The College Board initially offered to offer a refund to students or allow them to retake the exam.
- The students at Starpoint High School asked Schumer to seek action from UPS or reimburse them for the lost college credit.
Senate Majority Leader Chuck Schumer has called for action from UPS after more than 100 AP exams never made it to the College Board to be graded.
UPS lost 106 exams, taken by junior and senior students at Starpoint High School, earlier this week, according to Superintendent Sean Croft.
“We were quite shocked at this information,” Croft told WKBW. “They told us that four of our boxes that we sent out at different times had arrived, but this one was missing.”
He added, “Without these exams they will not score a student even if they have taken the whole course and the exams have been lost. It is a huge disappointment for our students.”
Croft said the College Board has offered to give affected students a refund of $ 95 for the test or allow them to retake the exam in August.
Nearly 50 students wrote a letter to Schumer asking him to “demand a significant effort from UPS and a much better explanation of what happened.”
“This exam box is out there, and UPS has to find it,” the students wrote in the letter. “This is not a missing package that can simply be replaced. This UPS failure has real consequences for all of us and they must act on it.”
The students then suggested that UPS should reimburse them for the value of the tests in college credits, as some colleges and universities accept test results in exchange for class credits.
“If UPS cannot find the box, then they should be forced to replace the value of what was in the box,” the letter continued. “For each student, the exam could be worth 6 credit hours, so at $ 1,000 per credit hour, each student should receive a check for $ 6,000 from UPS.”
Schumer answered the call and urged UPS to resolve the incident, WKBW reported. He wrote a letter to UPS CEO Carol Tomé urging him and UPS to “devote all the time and resources necessary to rectify this situation for the aggrieved and naturally anxious students at Starpoint High School and their parents “.
“The time and effort required to prepare for and pass an advanced placement exam is substantial,” he wrote in the letter to Tomé. “Students undertake considerable and nuanced learning in the hopes of achieving a score that will improve their ability to gain admission to the colleges of their choice, as well as the possibility of earning college credit – and the possibility of being admitted to the colleges of their choice. working hard to prepare and then being denied a result because of an error like this is both unfair and painful. “
“Punishing good students for a logistical error at UPS would be unfair and I hope that targeted work by UPS can rectify the situation,” he added.
Representatives of UPS and the College Board did not immediately return Insider’s request for comment.
In a statement to WGRZ, UPS said “we regret that some of the tests were not delivered and we are working with the school on a resolution.”
The College Board said in a statement that “in very rare instances” examination material does not reach its processing centers and that it is working “with those who have had custody of the material in a comprehensive attempt. to locate the material “.
“However, experience has shown that if the materials have not reached this point, they are unlikely to be located,” they said, citing the WGRZ report. “The exams were lost during the shipping process. From what UPS told us, the exams are unlikely to be retrieved.”
The organization said it will administer a resit test to students over the summer.
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