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Some Apple Card customers keen to get their hands on the latest iPhone 13 were tricked into using an alternate payment method when pre-orders kicked off on Friday due to a now-resolved iPhone Upgrade Program issue.
Apple’s pre-order mechanism hit a glitch early this morning when an Apple card issue prevented members of the iPhone Upgrade Program from completing their iPhone 13 purchase.
The issue was resolved a few hours after the pre-orders went live, but not before a number of customers resorted to billing to another credit card, losing the 3% daily cash benefit. Apple Card. Following complaints posted on various social media platforms, it appears Apple and Goldman Sachs are correcting the situation.
Appleinsider can confirm that Apple and its banking partner will honor Apple Card Cash Back for customers who used a different card to bypass the iPhone Upgrade Program snafu.
A reader who contacted Goldman about the lost Daily Cash was first told that the bank was unable to rectify the situation. In a subsequent exchange, however, Goldman said that any Apple card holder who was unable to make a purchase under the iPhone Upgrade Program and therefore has turned to a different card, will be eligible to receive the 3% daily money.
Appleinsider confirmed the statement with a representative of Goldman Sachs Apple Card.
Those affected by the issue will receive an email with details on how to get the benefit of up to nearly $ 55 for iPhone Upgrade Program payments on an iPhone 13 Pro Max from 1. To. While this is not yet confirmed, Apple cardholders may need to change the credit card registered with Citizens Bank, the financial institution that handles loans for the Upgrade Program. iPhone.
Apple Card rewards range from 1% to 3% cash back in the form of Daily Cash, funds that are transferred to the cardholder’s Apple Cash card daily. Account holders receive 1% cashback on all purchases, 2% cashback when using Apple Pay, and 3% cashback at select retailers, including the Apple Store. As stated by Apple, the iPhone upgrade program
monthly payments earn 3% cash back.
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