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- Both vacancies and employee departures are at record levels, and it now takes an average of 7 weeks to fill a position.
- A growing tendency to “ghost” in the hiring process is straining those who remain.
- Some employers require workers to do a job and a half while paying only one.
Tad Long calls the last three months his “hell summer”.
Long is a District Manager and Director of Operations for a Mod Pizza franchise group in Ohio and Indiana, a high-paying career he has built over three decades of climbing the ladder in the food industry. restoration.
Throughout June and July, Long told Insider that he regularly worked 90 hours a week, personally replacing missing hourly workers and managers, opening in one location and closing in another, while frantically trying to keep up. ” hire new staff.
“It’s total chaos,” he said. “I had to interview people while I was working.”
Long said the increase in his company’s wages and employee bonuses helped calm things down, but the season was so intense it caused him to lose 30 pounds. Since hitting a breaking point in August, he’s been gradually recovering, but he still doesn’t feel completely out of the woods.
Job postings and employee departures have reached record levels, according to the US Bureau of Labor Statistics, and an increasing trend of “ghosts” in the hiring process is putting additional pressure on employees. people who try to do the work of several people.
Ten years ago, it only took an average of three weeks to fill a position, but that number has grown to over 7 weeks. At the same time, it seems that some employers are trying to find new hires who will do a job and a half paying only one.
Joel Innes told Insider he was hired for a diver position at a major hotel in New Mexico, where he says he was the lowest-paid employee. In addition to doing the dishes for 900 people, he said his responsibilities included cleaning the employee lounge and cleaning three commercial kitchens.
“The first week I was there they didn’t even have a working drain, so I had a trash can that filled with dirty dishwater and food that I had to throw down the giant drain in the floor and then clean up all the dirt afterwards, ”he said.
On top of that, Innes said her managers continued to add new tasks like transporting tables and preparing meals. Fed up, Innes quits without saying a word.
And it’s not just the low-paying jobs where some employers seem to expect a lot more work for the same money or less.
Christinette Dixon told Insider that she sees many hospital administration job postings with descriptions and responsibilities that don’t fit a normal full-time schedule.
“This job took at least 12 hours a day,” she said of a role as diversity and inclusion manager she considered. “They’re going to put the director and the manager to death. Like, the manager just quit because she works 12 hours a day making peanuts.”
When Dixon asked why there was no additional position for a coordinator to help manage the workload, he was told there was no room in the budget.
Christina Garrett, general manager of the Gettysburg Battlefield Cafe and Grille in Pennsylvania, told Insider she hired 13 different people this year for the same position, eight of whom never showed up or quit without prior notice.
In a typical season she would need 40 people to staff the operation, but currently only has 12 – just enough to cover the daily 9-5 hours of coffee, but not the big one. dining room.
The understaffing takes its toll on Garrett’s team – and her personally. She said she had covered many shifts over the past 18 months, entirely on her own, without any line workers. Her husband even signed up to help cover the shifts. Although his company raised wages and increased bonuses, these measures were not enough.
“Seasoned associates in the service industry are exhausted and frankly tired of feeling this way with little to show except time spent with their kids and family,” Garrett said.
“Even the best team of five can’t accomplish the same thing the mediocre team of 20 did,” she added.
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