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British Airways representatives apologized to a passenger after breaking his seat and the entertainment screen, as well as the bathroom door, during the flight.
Mark Chalk, who paid $ 1,062 for his recent flight from Mumbai to London, slammed the airline after also receiving a flatbread with his meal that appeared to be "rats did it".
Chalk, of Bingley, West Yorkshire, England, complained on Twitter after receiving the meal during the ten-hour flight.
38 years old posted on Twitter: "Not a good flight." Broken seat lying elongated, unbelievably uncomfortable, at sub-zero temperatures, food that looked like rats had arrived first and even the bathroom door had fallen to mid-flight. at least I can watch movies for 9.5 hours, Nope. "
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Another image of his curry chicken shows an object that, he says, seems to be a grass stalk.
The man was also unable to use his entertainment on board as he shows in a video the machine could not stay in place.
He also said that the toilet door had fallen, that his seat was broken and that it was freezing cold in the cabin during his flight earlier this month.
"I was just disappointed with the food.Normally, everything is fine, because I often do this same flight.I think it was a grass stalk or something of the kind, but that's It was hard and woody, "said Chalk.
He was also stunned by the broken toilet, adding, "The toilet door was completely closed in my hands, the hostess said she had never seen it before in 15 years of service."
"She thinks someone must have been unsure about how to get out and pushed her too hard, they are just stuck to be able to leave with enough strength," he said.
The passenger said that it was not the only problem, with a cold cabin and thin seats.
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"The heat was a problem because it was very cold [and] the seat was really uncomfortable, "he said. "All that the lady behind me put on her tray, I could feel it through the seat."
"The plane seemed very old, so that may be the reason," said Chalk.
A spokesman for British Airways said: "We are proud of the quality of service we offer on board and we are investing $ 8.1 billion for our customers to refresh our fleet of aircraft and aircraft. improve catering in all cabins We are sorry that our standards have fallen below the expectations of our customers on this occasion. "
However, this is not the only time people have complained about food on the national airline.
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In July, a passenger was horrified to be offered a ticket that looked like "dog food" on his $ 875 flight from Texas to London.
Erik Booher, of Houston, shared footage of the theft of what appears to be chicken and vegetables in a creamy, frozen sauce and an unidentifiable dish that seems to come from a pond.
Passenger Sandra Arthur also complained after being served a "soggy and disgusting" breakfast on a $ 1,500 flight.
After raising the issue, she was then given a cold croissant.
One woman even stated that she remained bedridden during her vacation after receiving a moldy meal while traveling in business class with the airline.
This story originally appeared in The Sun. Read more of The Sun's content here.
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