A deaf woman said the Box in the Box worker had refused her order, making fun of her. It's on video.

A deaf Californian said that she had been yelled, that she was making fun of him and that she was being denied service in front of the burglar at a restaurant Jack in the Box because She went straight to the service window without placing her order in front of the steering wheel speaker.

His son, Malachi Jensen, told NBC News that the incident occurred on August 31 when his mother, ReVae Arnaud-Jensen, was attempting to order at Campbell's restaurant, about 11 km from San Jose. He said that he had captured the showdown on his cell phone to show that it was a "common problem" for deaf people.

In the video, Arnaud-Jensen tries to explain to the restaurant worker that she can not order from the driver of the service because she is deaf.

Arnaud-Jensen has been deaf since birth, but can speak and read on lips and communicate via sign language, according to NBC Bay Area.

"I can not hear," says Arnaud-Jensen in the video, pointing at his ear. "You discriminate" against me.

"No matter, no matter," answers the employee. "Move."

When Arnaud-Jensen tells the worker that she is deaf, he replies, "I'm not doing anything … Go on, go on, go on." He begins to shout at Arnaud-Jensen, telling him to shut up.

Arnaud-Jensen, who seems moved, tries to place his order again and tells the worker that she will not move until she has eaten. The video ends with the fact that the worker seems to be making fun of her sign language, laughs and closes the window of the driving service.

Jensen told NBC News that the employee's behavior towards his mother had left him "shocked". He added that they sat behind the wheel for two hours until Arnaud-Jensen finally received his food.

"It was the first time I saw an employee doing this, and honestly, I was very shocked.I felt very angry too, because deaf people are often treated differently", did he declare.

A spokesman for Jack in the Box said the worker had been shot at the incident.

"We do not tolerate the mistreatment of clients and expect employees to follow all training procedures, to be respectful, courteous and accommodating with all guests," the company said. a statement. "After a thorough investigation of the incident and direct contact with the owner of the local franchise, we understand that the employee in the video has been terminated."

Arnaud-Jensen told NBC Bay Area that she was considering suing, explaining at the exit: "This is not just a training … You need this deep knowledge of the culture of deaf to understand the needs. "