A malfunction of Tesla locks owners who depended on the application to enter them, forces them to scramble for "keys".



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Photo: Getty

Some Tesla users who rely on the application to access their model 3 have been temporarily unable to get into their electric cars on Labor Day.

The Next Web announced that a number of people had tweeted their frustrations on Monday, while they were "locked out" of their car due to problems with phone applications. Downdetector, a tracking tool that allows users to report technical issues with web services, also showed that many users have problems with the Tesla application.

A spokesman for Tesla confirmed to Gizmodo that the Tesla application was temporarily unavailable Monday but that all features were quickly restored. tweets to suggest the application was down for about three hours at least.

The company said Tesla owners could still access their model 3 with their physical keychain, which they encourage to wear in case of loss or death of their phone. Owners were also able to access their car and start their car via their mobile devices if they had activated the Keyboard Phone feature, which uses Bluetooth Low Energy to connect to the car and does not rely on the app.

However, model owners 3 who do not carry a keychain or card, do not use the phone function as a key, and who only use the lock and unlock feature of the application Tesla requiring cellular signals, will be temporarily screwed when the application fails.

As a reminder, before the digital age, we had keys. They were metal, were unique and worked wonderfully. Today, Tesla has four input forms and you must follow them all in case your preferred method encounters technical difficulties. Is it more difficult than keeping track of your keys? Not necessarily. Is this a sign that everything should not be disturbed? One could certainly argue in this direction.

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