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Uber will deal individually and not collectively with the injured drivers.
This is the message from the firm Ride-Hailing, as drivers embark on a second day of strike, citing the unfair pricing model of the company. left them poor.
Striking drivers, who staged protests across Johannesburg and Tshwane, called for a meeting to voice their grievances but Uber refused.
Uber spokeswoman South Africa's Samantha Allenberg says Uber has channels in which individual drivers can voice their grievances and concerns. However, these strings do not accept notes sent by a group.
"Drivers have a number of channels to interact individually with Uber, including: daily office hours, 24/7 support and regular round tables of partners," said Allenberg
. the country had been invited to participate in these workshops and to share their "personal experience" with Uber
but on Tuesday, a cavalcade of Uber drivers was disconnected from the mobile app and went down the streets from Tshwane and Johannesburg to request that the ride-ride company review its price.
The group invited fellow pilots to participate in the strike, which continued in its second day.
A memorandum was sent to the Uber offices in Tshwane to demand tariff increases, the need for an objective investigation into a filed complaint and security.
However, Uber did not receive the memorandum because the Tshwane office was empty and closed.
The propeller platform is designed to "badociate" with drivers and vehicle owners, thereby eliminating the burden of proof. it comes with being an employer. In exchange for the use of the application, drivers are charged 25% of each fare. Taxify, another platform that follows the same model, charges 15%.
News24 reported that drivers complained of being disabled from the Uber system without proper investigation or an opportunity to prove their innocence when customers accuse drivers of misconduct.
Cosmos Mdhlolo, a driver of Uber, believes that trading can solve problems but drivers need "Uber" to come to us. "
"Uber has 48 hours to respond to the memorandum," said Mdhlolo. He said that if their demands were not met, the strike would continue.
Although drivers fear that some of their peers have been "disabled" from the app without an appropriate investigation, Allenberg said that drivers "can not be disabled on a whim".
She added that Uber adheres to the EU directives, which are not only a "how" for Uber drivers, but "one for Uber drivers too".
Due to rising fuel prices at R16 / liter, Uber drivers say that they will lose most of their income and, according to the drivers, the company would not make concessions for price increases .
The group of Uber drivers claimed an increase in the price of the trip, or a 25% service charge reduction that the ride-deduct company from each ride.
Drivers fear that if their demands are not met, they will not be able to support their families as they did.
An Uber driver earns an average of R16000, but most of this income is taken with the running costs of the vehicles.
On average, said Mdhlolo, drivers will spend R2 800 on fuel, R 4,000 on car rental and R2 250 on insurance per month. These daily operating costs exclude the payment of excess on damage and routine service on cars.
According to Mdhlolo, the increase in the price of gasoline, as well as other expenses, make that Uber drivers feel "trapped".
"The essence affects us and makes us unable to pay for other things" says Mdhlolo
Mdhlolo believes that the two biggest problems to be solved revolve around tariffs and discounts. "If Uber can set prices, everything will be fine and there will be no more strikes," said Mdhlolo.
In the statement, said that she was aware of the strike that took place.
"We respect driver-partners as valuable partners with a voice and a choice and we want driver-partners to feel that they can talk to us about anything at any moment, "said Allenberg in a statement. Uber fares are priced properly, otherwise expensive trips can cause pbadengers to "make fewer trips, which will result in lower profits."
She added that the service charges made it possible to continually improve the application so that it was transparent and efficient. trips.
Mdhlolo believes that Uber will work normally, if their demands are met.
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