Akamai’s DNS outage takes many major websites and services offline: PSN, Steam, Fidelity, etc. [U]



Update at 12:48 p.m. ET: Akamai said to have implemented a fix for the problem. “We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations. We will continue to monitor to make sure the impact has been fully mitigated, ”he says.

An apparent DNS issue is affecting a number of high profile websites today, taking them offline and resulting in error messages for users. Reports on Downdetector started increasing around 12 p.m. ET today, with users facing issues accessing websites like Chase, AT&T, HBO, Steam, American Express, and more.

At the moment, it appears that the outages are caused by issues affecting Akamai’s DNS Edge service. The company posted an update on its System Status webpage, acknowledging the outages:

Investigate – We are aware of an emerging issue with the Edge DNS service.

We are actively investigating the problem. If you have any questions or experience any impact due to this issue, please contact Akamai Technical Support. In the interests of time, we are providing you with the most recent information available, which is subject to change, correction and updates.

According to user reports on Twitter and Downdetector, the outage affects:

  • PlayStation Network
  • HBO
  • loyalty
  • UPS
  • To smoke
  • Airbnb
  • Last pass
  • To discover
  • American Express
  • chase away
  • PNC
  • Selling power
  • mint
  • A capital letter
  • Avant-garde
  • Delta
  • Southwest Airlines
  • Newegg
  • and more…

This is similar to the Fastly CDN crash that brought down a number of major websites last month, including Amazon, Reddit, Twitter, and Spotify.

Are you having trouble accessing any websites right now? Let us know in the comments. We’ll be sure to update this story as the situation unfolds.

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