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“There is still no timetable for bringing all services currently offline back online,” Clinton Bennett, spokesperson for the Alaska Department of Health and Human Services, told CNN. He pointed to the department’s large and complex IT infrastructure as an explanation for the long recovery time.
Bennett declined to comment when asked which foreign government was behind the intrusions or what the attacker’s motives were.
The news highlights the arduous process organizations face in fully recovering from a complex violation. The Alaska Department of Health did not reinstate its electronic system for processing birth, death and marriage certificates until July 26, according to the department’s statement.
The FBI and the US Agency for Cybersecurity and Infrastructure Security declined to comment on the breach. Mandiant, a cybersecurity firm hired to investigate the breach, declined to comment.
Alaska officials will offer credit monitoring services to victims of breach to guard against fraud.
“There is real concern that this group will come back to try again, so we continue to make our environment more resilient while monitoring our systems for new threats,” the department said in a Sept. 16 statement.
“Unfortunately, cyberattacks by nation-state sponsored actors and transnational cybercriminals are increasingly common and are an inherent risk in conducting any type of online activity,” said Scott McCutcheon, Head of Global Affairs. department technology.
Health and other sensitive personal data can be valuable information for foreign spies. In another example, the U.S. government blamed Chinese hackers for the 2015 breach of health insurer Anthem and the 2017 breach of credit monitoring firm Equifax. U.S. intelligence officials fear Beijing will use this mine of data to track the movements of U.S. citizens.
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