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Update of 07/21: Although Amazon claims the closed beta of New World did not cause any hardware failures, an Amazon spokesperson told IGN it will be rolling out a new patch today in response to reports that some cards RTX 3090 would be blocked:
Yesterday, hundreds of thousands of people played the New World Closed Beta, with millions of hours of play in total. We have received a few reports of gamers using high performance graphics cards experiencing hardware failure while playing New World.
New World makes standard DirectX calls provided by the Windows API. We haven’t seen any indication of widespread issues with the 3090, either in the beta or during our many months of alpha testing.
It’s safe to play the New World Closed Beta. To further reassure players, today we will be implementing a patch that limits frames per second on our menu screen. We are grateful for the support New World receives from players around the world, and we will continue to listen to their feedback throughout the beta and beyond.
The original story continues below.
Several reports have revealed that the closed beta version of Amazon’s New World MMO will kill the Nvidia RTX 3090 graphics cards.
Reports first surfaced via the New World subreddit, where user ‘greyone78’ posted that his EVGA RTX 3090 RTW3 Ultra graphics card was stuck after adjusting its graphics quality in New World. After saving the new graphics setting, the GPU seized up, according to greyone78 who previously said he was playing Cyberpunk 2077 on Ultra settings with the same card before his death.
Greyone78 wasn’t the only one to see its EVGA RTX 3090 graphics card go wrong; During the alpha test earlier this year, a user by the name of Goatz took to the official New World forums to report that his EVGA RTX 3090 was stuck while reading the alpha test. Unfortunately, Goatz’s new GPU suffered a similar fate when their card was stuck again during the New World Closed Beta.
While surfing the official New World forums, other users have shared similar horror stories that their EVGA RTX 3090 GPU died while using the closed beta. Some users are reporting similar issues, but it looks like EVGA’s RTX 3090 was the only card that was reportedly blocked by New World’s closed beta. Although I did notice that a user with a Gigabyte RTX 3090 reported that their GPU has also been bricked.
IGN has reached out to Amazon Game Studios and EVGA for comment, but neither company has responded yet.
While it is never great when graphics cards break in use, the issue is of particular concern as the RTX 3090, like other RTX 30 series GPUs, has been in high demand and rare and is part of the articles. most expensive to buy right now due to the continuing shortage of chips.
Taylor is Associate Technical Writer at IGN. You can follow her on Twitter @TayNixster.
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