Amazon announced this morning a plan to invest more than $ 700 million to retrain US workers to fill qualified technical and non-technical positions in its central offices, technology hubs, distribution, its retail stores and its transportation network. The company's goal is to "train" 100,000 of its US employees to create more jobs in demand by 2025, one in three of Amazon's US workers.
Amazon is particularly interested in roles such as Data Mapping Specialist, Data Scientist, Solution Architect and Business Analyst, as well as Logistics Coordinator, Process Improvement Manager, and Transportation Specialist. he declared. Based on a review of its workforce and recruitment in the United States, these are the highest-performing, fastest-growing jobs in the last five years.
For example, data mapping specialists have seen their jobs grow by 832% in the last five years, based on Amazon's own data, while jobs related to data scientists increased by 505%. %, solution architects, 454%, security engineers 229% and business analysts. increased by 160%. At the same time, the number of highly skilled positions in customer satisfaction has increased by 400%.
Amazon's workforce in the United States is expected to reach 300,000 this year and 630,000 people worldwide.
The investment in retraining amounts to about $ 7,000 per worker and is one of the largest conversion programs ever undertaken by companies.
Funding will be distributed among various programs, including existing programs and new initiatives. It will also focus on training people with and without existing technical knowledge.
These programs include the new Amazon Technical Academy, which will train Amazon's non-technical employees with skills to transition to careers in software and engineering; the new Associate2Tech program that will train distribution center associates to move to technical roles; and the new machine learning university, to train people with technical training to embark on machine learning.
Amazon will also expand its Career Choice program, launched in 2012, which offers prepaid tuition fees to distribution center employees looking for high-demand jobs; as well as Amazon Apprenticeship, a Ministry of Labor approved program offering paid classroom training and on-the-job learning at Amazon; and its AWS training and certification programs focused on skills gap reduction.
"Through our ongoing investments in local communities in more than 40 states across the country, we have created tens of thousands of jobs in the United States over the past year," said Beth Galetti, first vice President, HR, in a statement. Morning. "For us, creating these opportunities is just the beginning. Although many of our employees want to build their careers here, for others, it could be a stepping stone to different aspirations. We believe it is important to invest in our people and help them develop new skills and create more career options. With this commitment, we are committed to helping 100,000 Amazonians gain the skills they need to take another step in their careers, "she added.
The investment follows Amazon's $ 15 minimum wage increase for all US employees last year, after the retailer was increasingly attacked for the way its workers were treated and paid. Senator Bernie Sanders, in particular, had called Amazon to engage in "corporate welfare," noting that Amazon salaries were so low that workers could not take care of their families – that is, that thousands of people benefited from government subsidy programs, such as food stamps.
Amazon CEO Jeff Bezos then asked other retailers to follow his lead and increase their minimum wage. But it's easier said than done, because Amazon is so far ahead that its closest competitor, Walmart, loses $ 1 billion this year on its e-commerce division to catch up.
The news also comes at a time when the impact of technology on employment is beginning to take shape. As warehouses become more automated and overall tasks become more technology dependent, it makes sense for Amazon to look internally for these new roles.