After Amazon informed its customers last week that a "technical error" had inadvertently revealed their email addresses, the online trading giant would now offer gift cards as compensation to victims of the violation.
Tom's Guide reported Thursday that it has seen emails and live conversations between Amazon and customers claiming to have received Amazon gift cards valued at $ 5 to $ 100. In addition, some Reddit users also reported that the company had offered them money after complaining of the violation. Tom's Guide:
Amazon's user, Paul Gagnon, told Tom's Guide: "After calling Amazon's customer service to find out how my information had been leaked (no answer to this question of course), attached ) as an excuse. "
We have not heard of other Amazon customers receiving an amount close to Gagnon's. However, some users received smaller gift cards in response to complaints.
According to Tom's Guide, "there does not seem to be much rhyme or reason to know who does not receive gift cards." An Amazon spokesperson did not immediately respond to Gizmodo's request.
The last data breach of the company exposing customer email addresses arrived a few days before Black Friday. The company on Wednesday contacted some customers by e-mail to inform them that "our website had inadvertently leaked your e-mail address due to a technical error". The company added that the problem had been solved and that it was not necessary to change their password. few other explanations about the extent of the breach.
A spokesman for Amazon told Gizmodo last week that he had "solved the problem and informed customers who might have been affected." But the company revealed neither the number of people affected by the violation nor the manner in which the information had been exposed.
Considering this is the second violation of customers' email addresses in less than two months, it is not surprising that the company is paying money on this issue.[Tom’s Guide]