Amazon restores service after global outage

July 12 (Reuters) – Amazon.com Inc (AMZN.O) said its online stores returned to normal services after a global outage disrupted shopping at its national sites.

According to the Downdetector outage monitoring website, services were down for almost two hours and at the height of the disruption, more than 38,000 user reports indicated problems with Amazon’s online stores. They performed Sunday night in the United States and Monday morning for much of the rest of the world.

“Some customers may have temporarily encountered problems with their purchases. We have fixed the problem and now everything is fine,” an Amazon spokesperson said.

The spokesperson declined to comment on the reason for the outage.

This was the second big disruption since late June, when users suffered a brief outage on Amazon platforms, including Alexa and Prime Video, before services were restored. Read more

Reporting by Radhika Anilkumar, Sneha Bhowmik and Shubham Kalia in Bengaluru; Editing by Arun Koyyur and Edwina Gibbs

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