Like most phone manufacturers, HTC includes modified versions of Android apps available on its devices. One of these is HTC Mail, a relatively standard messaging application that supports multiple services. Strangely, the app has now disappeared from the Play Store.

According to a cached version of the Play Store page, HTC Mail was last updated in December 2018 and has more than 10 million installations. As of Jan. 11, it had an average rating of 3.1 stars and many users have reported issues connecting to their accounts and sending messages.

HTC is still preinstalling the application on its latest phones, including the U12 +. The Gmail Android app has supported accounts other than Gmail for years. Many other third-party email clients are available. HTC may have decided that it was time to pull out of its own application. We contacted HTC and we will update this message when we get an answer.