[ad_1]
If you have ever noticed that the space bar of your new MacBook Pro was not working or that some of the letter keys do not respond when you press it, you are not alone.
Since Apple launched its butterfly keyboard on the 12-inch MacBook in 2015, customers have reported various issues, including keys that double-tap when pressed, keys that seem stuck, or keys that do not work. not at all. The issue was unearthed again in March after the Wall Street Journal published a chronicle about the problem, which prompted Apple to apologize.
Apple said it is aware that a small number of users have problems with the third-generation butterfly keyboard, which is found on products such as the MacBook Pro 2018 and the new MacBook Air. The company also determined that a small percentage of first- and second-generation butterfly keypads could present similar problems. These keyboards can be found on devices such as the 12-inch MacBook and the Apple MacBook Pro launched in 2016 and 2017.
The latest models of laptops fall under Apple's warranty, while issues related to older versions can be solved via the company's keyboard service program. If you have problems with your keyboard, contact Apple Technical Support and direct your laptop to an Apple Store for evaluation. Depending on the situation, Apple may need to replace individual keys or the entire keyboard. The exact cause of these problems is unclear, but they could come from dirt or debris that would lodge under the keyboard.
Apple introduced its butterfly mechanism in 2015, signaling a major redesign of the keyboard to accommodate the sleek 12-inch MacBook. Apple has described this butterfly keyboard as being 40% thinner than the traditional scissors mechanism used in older keyboards when it unveiled the device more than four years ago.
Here's how the problems have been in recent years.
[ad_2]
Source link