Apple extends 13-inch MacBook Pro backlight repair program

This week, Apple expanded its global 13-inch MacBook Pro display backlight service program, allowing coverage for eligible laptops up to five years from the original purchase date or up to three years after. the start date of the program, whichever is longer. The previous deadline was four years after the original purchase date.

Apple launched the program on May 21, 2019 after determining that a “very small percentage” of 13-inch MacBook Pro units sold between October 2016 and February 2018 may have vertical bright areas along the bottom of the screen or a backlight that stops working completely. . Eligible models include the MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports) and the MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports).

To identify your Mac model, click on the Apple logo in the upper left corner of the screen, then select “About This Mac” from the menu. Apple hasn’t extended the program to other MacBook models yet.

Apple or an Apple Authorized Service Provider will replace the screen on affected 13-inch MacBook Pro devices free of charge. To initiate the repair process, visit the Get Support page on the Apple website. If you believe your MacBook Pro has been affected by this issue and you paid to have your screen repaired, you can contact Apple for a potential refund.

In 2019, repair site iFixit reported that backlighting issues are caused by a delicate flex cable that can wear out and break after repeatedly opening and closing the display on affected 13-inch MacBook Pro models. . Apple extended the length of the flex cable by 2mm in the 2018 models, which appears to have fixed the issue.