Apple iPhone upgrade program: here's how it works



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James Martin / CNET

This story is part of Apple Event, our comprehensive coverage of the latest news from Apple's headquarters.

New iPhone models are on the way – Discover here the models iPhone 11 and 11 Pro – The time has come to review Apple's iPhone upgrade program. This is essentially the "iPhone as a service" plan: instead of paying the full value in advance or monthly to own a particular device after 2 years, the iPhone upgrade program guarantees you a new iPhone every year. Of course, for this privilege, you pay a subscription fee in the foreseeable future.

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How does the iPhone upgrade program work?

You buy an iPhone from Apple – from an Apple Store in person, the Apple online store or the Apple Store app – and you agree to pay it back in 24 months. But after making half of these payments, you are entitled to a free update. After 12 months, you can exchange your current phone for a new model. The clock restarts on 24 months of payments and eligibility for upgrade after having made 12.

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Why buy from Apple instead of a carrier?

Apple softens the deal by offering AppleCare Plus coverage, its insurance and extended warranty program that would cost $ 7.99 a month for the iPhone 11 or $ 9.99 a month for the iPhone 11 Pro or Pro Max . The service doubles the standard one-year warranty, which goes on to two years, but it's less worrying if you plan on exchanging your phone after the first year. The real value of AppleCare Plus is the protection against accidental damage. You receive two accident claims that will replace your phone (each carries a charge of $ 99, but it's cheaper than buying a new phone). You can also replace a cracked screen or two for $ 29 per incident. Telephone support is also extended to two years with AppleCare Plus, compared to 90 days on average.

How much does it cost?

Prices range from $ 35.33 per month for the iPhone 11 from 64 GB to $ 68.66 per month for the iPhone 11 Pro Max of 512 GB.

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What about AppleCare Plus with theft and loss?

If you are less worried about dropping or damaging your phone and more about losing it or getting stolen, you can pay a little more per month to upgrade to AppleCare Plus with theft and loss protection. It adds $ 4.16 to your monthly upgrade plan bill and allows you to pay a small deductible to replace a lost or stolen phone instead of the total replacement cost. The deductible varies by model, from $ 199 for the iPhone 8 to $ 229 for the iPhone XR and the iPhone 11 to $ 269 for the iPhone 11 Pro and the iPhone. iPhone 11 Pro Max.

How do I pay?

You will need a credit card to register, at least in the United States. In the United States, Apple uses Citizens Bank for the installment loan, which requires a valid credit card issued in the United States to be eligible.

Is there an age limit?

Yes. Sorry, children, you must be 18 to apply. (And given the prices of the new Pro models, I hope you will start to be nicer with your parents.)

How to exchange my current phone?

You can bring it to an Apple Store and make the exchange, but you can also save the trip and buy it from the Apple 's online store or from the Apple Store. Apple Store application. When you order an iPhone online from Apple, it will be delivered with a recovery kit. You will be able to pack your phone suddenly obsolete and send it back to Apple. You must return it to Apple within 14 days.

What happens if my current iPhone is destroyed?

According to Apple, your current iPhone must be in "good physical and operational condition". This means that he should:

  • To be able to light and hold a charge
  • Have an intact and functional display

I have not made 12 payments on my current phone yet. Can I upgrade?

Yes, but it will cost you. If you have made at least six monthly payments on your current phone, you can pay the difference between your current balance and the total of 12 payments made to move quickly in time and get a new iPhone.

Should I upgrade?

No, not everything! You do not have to update. If you are satisfied with your current phone, you can continue to use it and continue to pay for it. After 24 months you will have fixed the problem and can continue to use it without the monthly payment. You can also sell it and sell it to help finance the cost of a new phone when you are ready.

Does the iPhone Upgrade Program Have Any Other Benefits?

Yes! You now get a free year of Apple TV Plus with the new iPhone too.

Originally published 2 years ago.

Update of September 11, 2019: Added information on new models of iPhone 2019.

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