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Apple today announced another replacement program, this time for the iPhone 11. According to the company, some iPhone 11 users are experiencing issues where the screen stops responding to touch.
As reported by Apple, a small percentage of iPhone 11 models manufactured between November 2019 and May 2020 were affected by this issue. The company claims the issue is related to a failure of the display module, which needs to be replaced for the phone to work properly again.
The replacement program is exclusive to the normal model of iPhone 11 and does not apply to iPhone 11 Pro or iPhone 11 Pro Max.
Apple has determined that a small percentage of iPhone 11 screens may stop responding to touch due to an issue with the display module. The affected devices were manufactured between November 2019 and May 2020.
Users can check the Apple Support website to see if their iPhone 11 is eligible for the replacement program using its serial number. If your iPhone is eligible for the program, you must contact Apple to take it to an Apple Store or Apple Authorized Service Provider. Apple will replace the affected iPhone 11 free of charge.
The recall covers affected iPhone 11 models for two years after the unit is first sold at retail. Apple may deny free technical support for devices with physical damage.
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