Apple Offers Free Battery Replacements For 2016-2017 MacBook Pros That Cannot Charge Over 1%

Apple today released macOS Big Sur 11.2.1 to address an issue that may prevent the battery from recharging in certain 2016 and 2017 MacBook Pro models, and the company has since shared a new support document with more details. .

Apple says a “very small number of customers” with the 2016 and 2017 models of the 13-inch and 15-inch MacBook Pros have encountered an issue with the battery not charging beyond 1%. The battery health status on the affected laptops will show “Recommended Service”. To identify your Mac model, click on the Apple logo in the upper left corner of the screen and click About this Mac. The following models may be affected by this issue:

– MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports)
– MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports)
– MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports)
– MacBook Pro (13-inch, 2017, four Thunderbolt 3 ports)
– MacBook Pro (15 inches, 2016)
– MacBook Pro (15 inches, 2017)

If your MacBook Pro exhibits this behavior, Apple recommends that you contact the company for a free battery replacement. Apple says it will examine the laptop before service to verify that it is eligible for the free replacement.

If your MacBook Pro hasn’t exhibited this issue, updating to macOS Big Sur 11.2.1 as soon as possible is still highly recommended as a precaution. There is also an additional macOS Catalina 10.15.7 update that prevents the issue.

MacOS Big Sur users can determine if their battery needs repair by opening the System Preferences app, clicking Battery, selecting Battery in the sidebar, and clicking Battery Status. On macOS Catalina or earlier, users can hold the Option key and click the battery icon in the menu bar to display the battery status menu.