Apple rolls out repairability scores for devices in France



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Apple has started adding repairability scores to its website and Apple Store app in France to meet the requirements of new right to repair laws (via MacGeneration).

French website repairability score

The scores, displayed on purchase pages for a range of Apple products, give devices a rating out of ten for ease of repair, as do iFixit repairability ratings. The scores aim to inform customers about “whether this product is repairable, difficult to repair or irreparable”, according to the French Ministry of Ecological Transition.

All iPhone 12 models received a score of 6.0, while the iPhone 11 and 11 Pro scored significantly worse at 4.6. The iPhone 11 Pro Max and iPhone XR have a score of 4.5, and the iPhone XS and XS Max and have a score of 4.7 and 4.6 respectively.

Better ratings are held by the second generation iPhone SE with 6.2 and the iPhone 7 Plus, iPhone 8, and iPhone 8 Plus with 6.6. The top-rated overall model is the iPhone 7, with a repairability score of 6.7.

For Macs, the 13-inch MacBook Pro M1 has a score of 5.6, the 16-inch MacBook Pro has a score of 6.3, and the MacBook Air ‌M1‌ does better at 6.5.

A French Apple Support page shows repairability score information for a range of iPhones and MacBooks, with breakdowns as to why each device received its rating. Criteria include the availability of repair documentation, ease of disassembly, availability and cost of spare parts and software updates.

Apple determines these ratings against a grid proposed by the Ministry of Ecological Transition, as opposed to a central regulatory authority, but they are overseen and verified by the Fraud Prevention Directorate (FRCCB).

In November last year, the European Union voted to support a motion on the right to repair, including a mandatory labeling system on consumer electronics to provide explicit information on repairability and duration product life. Laws requiring tech companies to display repairability scores for their devices, just like those in France, could come into force across the EU.

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