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After the official launch of the iPad mini 6 in stores last week, customers around the world noticed an annoying “jelly scroll” effect on the tablet screen. It turns out that Apple has now confirmed that this effect is completely normal and that it is not a hardware issue.
For those unfamiliar with it, “jelly scrolling” occurs when one half of the screen refreshes noticeably slower than the other, resulting in a swaying effect as content moves quickly. There have been several reports about this since the release of the iPad mini 6, as users have come to believe that it could be a hardware malfunction or even a software bug.
But even though this effect has bothered several users, Apple has now said in a statement to ArsTechnica that the “jelly scrolling” effect is quite expected on LCD screens. The company claims that LCD panels “refresh line by line,” causing a delay between lines.
In response to our request, Apple told us that the 6th generation iPad mini jelly scroll issue is normal behavior for LCD screens. Since these screens refresh line by line, there is a small delay between when the lines at the top of the screen and the lines at the bottom are refreshed. This can lead to uneven scrolling issues like those seen on iPad.
Despite Apple’s response, ArsTechnica notes that the “jelly scrolling” effect is much less noticeable on other iPad models with 60Hz LCD screens, such as the iPad Air 4 and the entry-level iPad. Unfortunately, as Apple says this is expected behavior, those who have purchased the new iPad mini 6 and are not happy with the display will not be able to request a repair or replacement.
Of course, customers who don’t want to live with this annoying display effect can return the iPad mini to Apple and get a full refund within 14 days of purchase.
Have you noticed this effect on the iPad mini 6 screen? Let us know in the comments below.
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