Apple says some iPhone 12 hardware issues will no longer require entire device replacement

Apple today informed Apple Authorized Service Providers that it will introduce a new method of repairing the same unit for iPhone 12 mini and iPhone 12 models that have certain issues that would typically require a complete replacement of the unit. ‘unit.

In an internal memo, obtained by MacRumors, Apple said technicians would be able to offer same unit repairs starting Feb.23 for iPhone 12 mini and iPhone 12 models that cannot be powered on or encounter problems with the motherboard, system Face ID, or the device case, such as a cracked rear glass.

Apple Authorized Service Providers (and probably Genius Bars) will have at their disposal a new “iPhone Rear System” part which consists of the rear case of an iPhone with all components except the screen and the screen. rear camera, including battery, motherboard, wireless charging coil, Taptic motor, face identification system, etc.

If a customer has an iPhone 12 mini with a cracked back glass, for example, technicians will be able to replace the entire back part of the device, with the new case affixed to the original screen and rear camera. Because of this, the customer’s display and rear camera must be free of damage or functional failure in order for their device to benefit from this same unit repair method, according to Apple.

The new repair method will be available in all countries and regions where the iPhone 12 mini and iPhone 12 are sold, according to Apple. The iPhone 12 Pro and iPhone 12 Pro Max models do not appear to be eligible at this time.

In its memo, Apple said the move supports the company’s ongoing commitment to reducing the carbon footprint of every product it sells.