Apple will allow independent repair shops to service non-warranty iPhones with original parts


Apple today announced the launch of a new independent repair program that will provide independent repair companies with the same original parts, tools, training, repair manuals, and Apple diagnostics as vendors from around the world. Apple Authorized Services, from the United States.

The program will only allow independent repair shops to offer an out-of-warranty service for iPhones, such as replacing screens and batteries, with no mention of warranty repairs or other devices at this time. Apple has put a new page on its website where companies can learn more and apply.

To qualify, repair shops must be well-established companies with verification documents available for review by Apple, be located in a commercially zoned area and have an Apple certified technician to perform out-of-warranty repairs of the equipment. IPhone when using original products. rooms. Membership in the program is free.

Apple also states that compliance with the requirements does not guarantee the acceptance of the program and that it reserves the right to reject any application without comment. We will have to see how much society chooses to be flexible.

Jeff Williams, director of operations at Apple:

To better meet the needs of our customers, we are helping independent US vendors to more easily leverage the same resources as our network of Apple Authorized Service Providers. When a repair is necessary, the customer must have confidence that the repair is done correctly. We believe that the safest and most reliable repair is one that is performed by a qualified technician and uses original parts properly designed and rigorously tested.

Over the past year, Apple has launched a pilot project involving 20 independent repair companies in North America, Europe and Asia, which currently offer original parts to repair. Apple plans to expand the program to other countries over time.

Although limited to out-of-warranty iPhone repairs at the moment, this can certainly be considered a step in the right direction for defenders of the right to repair.

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