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Apple has released a new support document stating that the iPhone 11, 11 Pro and 11 Pro Max will warn customers if devices can not verify the actual display after a screen repair job. "If you have to replace the screen of your iPhone, it is important that certified technicians use genuine Apple screen parts to repair it," reads the page. "Replacements not performed by Apple, authorized service providers, or certified technicians may not follow appropriate safety and repair procedures and may cause malfunction or display or security issues."
Apple lists a variety of issues that could arise if your screen was swapped incorrectly or with a non-genuine part, such as multiple touch problems, problems with the accuracy and brightness of the screen colors, or a failure of the screen. True Tone. "In addition, repairs that do not replace the screws or covers properly may leave loose parts that could damage the battery, overheat, or cause injury."
The company is not afraid to harass its customers about it either. Apple says that a notification will appear on the iPhone lock screen assigned for 4 days after the problem is detected, and that it will switch to the main settings menu for an additional 15 days. After all this, it is pushed back into Settings -> General -> About.
According to Apple, this new measure only applies to its brand new iPhones and not to previous models. Although it can not be verified as genuine, the operation of the screen is not prevented by iOS.
This new warning regarding screen verification follows another alert that Apple has recently started to show its customers when iPhones detect an unauthorized battery replacement. "We take the security of our customers very seriously and want to make sure that any battery replacement is done properly," said an Apple spokesperson about the notification, criticized by Right To's lawyers. Repair because it also disables the battery and health statistics of the iPhone. . "There are now more than 1,800 Apple Authorized Service Providers in the United States, which allows our customers to have even more convenient access to quality repairs."
Raising a security problem with batteries is perfectly reasonable. Batteries can be dangerous. But should the company be so aggressive about exchanged screens? On the other hand, it's a fairly direct way to warn customers that their local repair shop may have sent them a blank screen. And if you buy a used iPhone 11 at some point in the future, you will not wonder if the screen has been replaced by a cheap piece and not Apple.
However, there is an item added to this posting notification that also seems a bit alarming. Apple gives the impression that the iPhone can signal to the company that you are using a screen that can not be verified and link this information to the device's maintenance history. This could possibly cause problems if you have to install something else on your iPhone.
You may see an additional notification stating "Apple has updated the device information for this iPhone." This means that Apple has updated the managed device information for your iPhone for service purposes, analysis of security and improvement of future products.
The edge has contacted Apple for more details on these new display verification measures. The company recently introduced a subscription model to its AppleCare + extended warranty, allowing customers to pay each month beyond the usual two-year window and maintain coverage as long as Apple offers maintenance for that device.
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