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Apple Card owners say they can’t pre-order the iPhone 13 with the payment method.
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Some were forced to buy the new model on another credit card, losing 3% in cashback.
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Apple cards offer benefits to avid business customers who regularly purchase its products.
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See more stories on the Insider business page.
Apple Card holders, the company’s most loyal users, are struggling to use their cards to pre-order the all-new iPhone 13.
Customers post error messages online when they attempt to checkout with their Apple Card on the company’s online store. Some said they were forced to use a different credit card, losing the 3% cash back benefit that came with the card.
Apple did not immediately respond to Insider’s request for comment.
The Apple Card was launched in 2019 and works as a stand-alone credit card designed for use with Apple Pay and the iPhone Wallet app. The card is issued by Mastercard with a credit provided by Goldman Sachs.
Its cashback bonus and other perks have attracted the biggest fans of Apple, who regularly buy the company’s products.
The iPhone 13, announced at Apple’s virtual event this week, will begin shipping on September 24.
Read the original article on Business Insider
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