WhatsApp, Facebook and Instagram, fallen in the world – Télam

The first reports of the downfall of WhatsApp – owned by Facebook, like Instagram – were at 12:15 p.m. on Monday, and in less than an hour they totaled more than 20,100, Downdetector said.

Reports of the falls of the two social networks date from the same time, according to details from the specialized site. Facebook Messenger, the eponymous platform’s messaging service, is also found.

One of the official Instagram accounts on Twitter reported on the downfall of its service, and asked its users to be “patient”: “Instagram and its friends are going through a bit of a rough patch right now, and it They may have trouble using it. Be patient, let’s go! “, post.

Facebook, for its part, also apologized on Twitter: “We are aware that some people have problems accessing our applications and products. We are working to get everything back to normal as quickly as possible and we apologize. for any inconvenience “.

In dialogue with Tlam, IT security specialist Christian Borhello explained that “there are generally three problems that can arise when there are service interruptions: denial attacks (a lot of traffic), internal failure by infrastructure or the fall of the DNS (Domain Name Service).

According to the head of Segurinfo, it is highly likely that it was the latter who temporarily provided the service that was preventing users from accessing social media applications.

DNS may or may not fail depending on the infrastructure the business has and is directly tied to internal configuration, which affects how the service works, he explained.

In addition, he communicated that “it is not a problem which takes a long time to solve, but since it is global, it may be solved by zones”.