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Hugo Alvarado is the victim, who wanted to take advantage of the offer of a store selling electrical appliances, to buy a Samsung Galaxy S8 phone. However, what appeared to be a daily transaction became a headache.
The highly anticipated Smartphone was bought from a resident of Santiago de Chile by the daughter of Alvarado, who then sent him to his home in the city of Linares, in the Maule region, by order of Chilexpress.
When the man opened the package to activate his new phone, he received an unpleasant surprise: instead of the S8 and his respective cables, there was more than a box of strawberry milk and empty plastic bags.
"My daughter even bought the order card in Chilexpress for products of this size, so that the product arrives protected," Alvarado counted. "But when I arrived home, I went to see my new phone and it turned out that there was a box of milk and bags, but nothing of the new cell phone".
"Something happened in the transfer, I felt deeply deceived when I opened the package and ended up with a milk container"he remarked."It comes to outrage, helplessness and anger, because they trust a company to transfer products, thinking that they are safer." arrived on the way. "
While waiting for Chilexpress's response, Alvarado decided to file a complaint with the Linares Investigative Police in order to obtain an answer regarding the location of the device.
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