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Aeromexico offered an apology to the The pbadengers affected by the unjustified delay of flight 198 last Friday, May 24th.
"There is no similar case in the archives of our airline", The airline said in a statement.
The weekend, Aeromexico opened an investigation into the facts and detected this because it was an abnormal situation ",there were communication errors"
Once the investigation, the knowledge of aeronautical authority the result.
Aeromexico he added that they would individually contact the pbadengers concerned by the delay and that if they could not communicate with them within the next 48 hours, they would have to contact the number 01 (55) 5269 5169 to attend personally.
"We reiterate our commitment to provide the best service to our customers", a point Aeromexicoin a statement.
Josefa González-Blanco, the former Secretary of Semarnat, agreed to take the plane and asked the plane to wait, which caused a delay of more than 30 minutes .
González – Blanco resigned to the position that was accepted by President López Obrador.
vcr / ml
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