Consumer Defense warns against "twinning" with credit or debit cards

The head of the agency of the Ministry of Government, Human Rights and Justice, Carlos Morello made the warning before numerous complaints received. The grievor advised that if the double fare for the same product was detected, the cardholder should contact the issuing entity and report the situation.

Subsequently, and within 30 days after receipt of the receipt the aggrieved party must formalize the claim with the bank and request the contestation of the recovery of the claim. repeated purchase,

With respect to the receipt of objections, the issuer shall acknowledge receipt within seven days of receipt and within 15 days shall correct the error or Explain the rules clearly, providing a copy of the recipes or basic principles of the situation. The correction period will be extended to 60 days in foreign operations.

Neighbors can complain to the offices of Consumer Defense located in Spain 1350, Monday to Friday, from 8 to 16.