Controversy: Easyjet asked the tweeter to delete a photo of an aircraft seat without support

The airline Easyjet asked a Twitter user to delete a photo uploaded to his account in which a woman was sitting in an unsupported plane seat, which the man had strictly refused.

"This is flight 2021 Luton to Geneva, how can this be allowed?" user Matthew Harris and thrown in the official account of the airline.

In response, the company asked if it could delete the uploaded photo.

"Hi Matthew, thank you for informing us of this.Before we can study this question, may I ask you to delete the photo, then send us more information about it, so that we can better you help?"

However, the response of the user was "absolutely no". "It's a real picture of a plane coming down to Geneva," he added in another tweet.

At that time, Easyjet replied, "I totally understand, Matthew, however, if you could send me a direct message containing more information, I'd appreciate it. flight or you have just been sent (the photo)? "