Controversy over a backless seat at a (too) low cost

On Tuesday, a user of the airline Easyjet has posted on his Twitter account an image in which a pbadenger sits without a record on a flight connecting the airport of London Luton to Geneva.

"Easyjet defeats Ryanair with backless seats, this is the Luton flight to Geneva scheduled for 2021. How can this be allowed," said Matthew Harris via Twitter quoting the accounts of the Association of international air transport (IATA) its acronym in English), the European Aviation Safety Agency (EASA) and Geneva airport, as well as Easyjet.

Before the impact of the tweet, the company asked him to remove the photo. "Hello, Matthew, thank you for informing us before we can investigate," replied the airline. "Could we ask you to delete the photo and send us by MD (more direct message) more information about it so that we can serve you better? Ross," they added to Easyjet.

For its part, the user, as reported El Diario in Spain, refused to delete the photo, always public on his account. "Of course not," rejoined Harris. "It's a real picture of a plane going down to Geneva," he added, adding an image with the flight data.

"I totally understand, Matthew," they replied from Easyjet. "However, if you could send a detailed MD with more information, I would be grateful to you.Are you on this flight or have you just sent it to you? Dan," they said. .

A few hours later, Matthew Harris reported on Twitter that the pbadenger in question had been moved to another seat. "One has to wonder to what extent the rest of the plane was safe.It was its seat.The woman was moved to a free seat once all the pbadengers boarded," she said. -he declares.

"I'm not sure what would have happened if the flight had been complete, my partner took the picture." End, "he said while updating the information for the tweeters who had showed interest in the story.

Later, the airline sent a statement to Matthew Harris via Twitter: "We badure you that safety is our top priority and that pbadengers would never be allowed to sit on non-operational seats."

If the flight had been complete, another flight would have been offered to two pbadengers because they would not have been allowed to take seats on these seats, "they added.