Cordobes stranded in Brazil denounce that they were ripped off by a tourism company

March 19, 2019

More than 60 Cordoban tourists were stranded in Brazil after the travel agency they hired did not take over the services offered and prevented them from returning. Thanks to another travel agency in Cordoba, you can enjoy a few days in Brazil, then come back.

Carolina Aguerohe wanted to enjoy his honeymoon, but he could not do it. In dialogue with Siesta Animal, one of Cordoba's women affected, counted: "The owner who sold us the ticket, the stay … was removed from the map."

Carolina said the agency they had contracted with was Tinku Viajes and the wholesaler was Don Tours.

"We arrived Friday night (in Brazil) and we had no hotel, we had not paid any hotel.The same night we had to sleep at the hostel (. ..) On Saturday, this person calls us and tells us that he paid us a night in a hotel.We spent the night there, also on Sundays.And yesterday he did not pay anymore "said the woman.

Fortunately, at the wrong time, Carolina announced that the company Beggia Tourism I was going to help: "We started the return and in the middle of the trip, the tourism company Beggia contacted us and made a contribution in money so that we could use it during the trip".

"I was a pbadenger from Camboriú, we arrived in search of the inhabitants of Canasvieiras and we met the inhabitants of Beggia.They offered to take care of the expenses until Friday so that we can enjoy the days which remain to us ", he added.

Daniel Gallardo, owner of Tinku Travel, company in charge of travel, also spoke with Radio Miter Córdoba: "The explanations will be given to people face to face, because I did not leave, I did not escape."

"I'm pretty new as an agency owner – I've already been employed – and have retained services in another agency that I should not have hired and that I could not accomplish. " And I had to go out and answer with the little back that I had "he explained. "I rented services at Don Tours and these services were not paid for".

Consulted on the current operation of the tourism agency that directs, clarified: "We do not operate normally, it would be a lack of respect."

"Faced with the complaints I received last night, I seized the police, which was appropriate", he said. With regard to the authorization to carry out travel agency activities, Gallardo He explained: "I had it going (…) I hired through other companies that had a file."

Gustavo Beggiato, owner of Beggia Tourism – the agency that helps the Cordobans – explained how the initiative was born: "It's there that you put yourself in the shoes of people who are hurting themselves and try to help."

"I just had an operation in Canasvieiras, where I have a lot of friends and we tried to see what could be done (…) .We tried to bring people to finish their holidays, we did our best.We try to help a little, he told.

"You have to be careful with too low offers", he warned.