Edesur and Edenor Fined $ 461 Million for Power Outages in Buenos Aires

INRE fined Edesur and Edenor $ 461 million after electricity service concessions left consumers without electricity in Greater Buenos Aires (GBA).

In the case of Edesur, the penalty reached $ 291 million and, in the case of Edenor, the $ 170 million. The regulatory body released the results of the third semiannual review of the quality of service provided by the two companies, which was not provided between March and August.

To establish fines, ENRE badyzed the technical service (frequency and duration of power interruptions), the technical product (level and voltage disturbances) and commercial attention (response time to connect new users, restore the supply, issue the billing). , answer the claims).

According to the official report, the indexes that measure the quality of Edenor service have been kept below the threshold set by the Integral Tariff Review (RTI). This company recorded 3.57 average interrupts per user (4.53 setting) and 13.35 hours of average user time (the setting is 14.40). Nearly 357,000 users were affected by cuts during this semester.

In the case of Edesur, the average duration of interruptions remained below the threshold at 14.18 hours when the parameter is 16.49, but the one that measures the frequency of average interruptions per user has been exceeded (3.79 hours) . maximum threshold set at 3.10). The differences recorded affected approximately 285,000 users.