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The metropolitan distributors Edenor and Edesur must pay fines of 460 million pesos in case of service failure. Nearly 360,000 users have been affected by repeated or prolonged cuts in the last semester, according to the evaluation of Enre, the national electricity regulator, ENRE. In the case of Edenor, the fine reached 170 million pesos, while that of Edesur was 291 million. The two electricity distributors must return to users the amount of the fines imposed by the ENRE for insufficient service, but only to the users concerned by the systematic cuts.
Following the third semiannual service quality review for the March-August period of this year, the regulator determined differences in the two service providers' service delivery thresholds for violation of the thresholds set by the revision. full price. (RTI). In the case of Edenor, it was concluded that the company had recorded 3.57 interruptions on average per user and 13.35 hours on average per user. Both values were lower than the parameters (4.53 interrupts per user and 14.40 hours of average duration). In the case of Edesur, the average duration of interruptions remained below the threshold at 14.18 hours when the parameter is 16.49, but the one that measures the frequency of average interruptions per user has been exceeded (3.79 maximum threshold set at 3.10). The recorded deviations have affected about 285,000 users, according to the official body.
Edenor's fine was set at: $ 155 million for breach of quality of service; $ 6 million for technical product failures and $ 9 million for commercial badistance. For Edesur, it was integrated as follows: quality of service of $ 105 million; $ 7 million in technical product and $ 179 million in commercial inconvenience.
The requirements set out in the overall tariff revision cover the period 2017-2021. According to the public report of ENRE, companies will have to return to their users this sum for lack of service and technical and commercial product the resolution that will be published in a few days. In total, between the two companies will lose a turnover of $ 460,953,457.10, and it should be specified that the return will only be intended for users concerned by systematic service cuts.
The objectives not achieved The global tariff review (RTI) carried out at the end of 2016 has made it possible to define a trajectory of improvement of the electrical service, based on a reduction of the frequency (Saifi) and the average duration (Saidi) of interruptions. In turn, this allowed an increase in semi-annual rates to increase revenues and distributors committed to investing.
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