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Hundreds of pbadengersThey were traveling from Mexico City to Buenos Aires have been affected by problems with the Aeromexico flight AM30, which included a emergency landing in Lima and several hours of waiting in the place without there being clear information for users.
The flight took off Saturday from the Mexican capital but, according to Twitter posts sent by several affected people, the plane in which they were traveling could not reach the Ezeiza airport of Buenos Aires.
The journalist Maxi Friggieri recounted this as follows:
"Emergency landing (pilot with jerky voice, hostesses running and crying, sudden descent and general panic)." He landed in Lima."
Friggieri said in the same message on Twitter that pbadengers were waiting 2 hours aboard the plane and three others at the airport until they are informed that the flight will be canceled. The reporter lamented how the airline handled the situation after the panic.
Through a Twitter account to respond to comments, Aeromexico said that he regretted what had happened. "Your safety and that of all our pbadengers are a priority, thank you for informing us if you have received the necessary help from our staff at the airport."
Friggieri replied that in addition to the emergency landing, the pbadengers had to endure disorganization of the company.
In the same vein, another Twitter user, Nico San Pedro, said that Aeromexico was not able to explain what was going on.
"On the other hand, they abandoned the staff of the airline in Lima displeasure of 260 pbadengers, NO Aeromexico put face and explain what's going on, they treat their customers and their employees in the same way. "
Sara Storni, another of those affected, complained via Twitter that she had to buy another ticket to get to Buenos Aires, but Aeromexico did not give her her luggage.
According to information reaching the Infobae press room, the landing in Lima – according to the captain – was due to a failure of oxygen in the badpit. 260 people blocked few hours at the airport of Lima.
The airline still does not offer an official version of what happened. Via the Aeromexico Twitter account, a response was made to a user whoe "the flight was diverted because of operational problems". In a previous message sent to another user, it was indicated that the measure concerned "security issues".
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