Fall of Facebook and WhatsApp: apologies from Mark Zuckerberg | “I know how much they trust our services to stay connected”

Following the global crash of four of its five digital messaging networks and services, the owner of Facebook, Mark Zuckerberg, came to apologize. Said what happened yesterday it was a “bad configuration change” of your servers, which ruled out that it was an external attack.

“We apologize to those who have been affected.”says today the message published by the social network of the American billionaire, in a text addressed to “people and companies of the world depend on us to stay connected”.

Facebook, Instagram, WhatsApp and Messenger “are coming back online now. Sorry for the interruption today. I know how much they trust our services to stay in touch with the people who matter to them, ”said the brief message posted on their popular social network.

The “blackout” of Facebook, WhatsApp and Instagram

The fall of these services lasted this Monday for more than six hours and made more than 3.5 billion users worldwide could not access their personal accounts.

However, the company has not yet explained the causes that caused the “blackout”. Some US media have claimed that the issue was resolved after a group of technicians managed to break into a California data center and reset the servers.

The countries most affected by the first incidents were United States, Mexico, Spain, Argentina, France, Romania, Norway, Georgia, Greece, among others. While many more later went to the online portal to report that they could not access services, in what appeared to be a global problem.

The peculiarity of yesterday’s cut was its duration, because it is relatively normal for Internet platforms to experience temporary service interruptions, usually less than two hours.

Facebook leaks

The general decline in Facebook services comes after the Wall Street Journal published a series of articles based on internal company reports.

Among other problems, the documents determine that Instagram is harmful to some of its younger users and that it is particularly “toxic” to teenagers, because it “aggravates” the problems that one in three girls have with their image. bodily.