Glovo users denounce on Twitter that they have hacked accounts and generated expenses in Egypt – 02/11/2019

Users of Glovo, the mobile application ordering and delivery of food products and small products, have reported on social networks an anomaly in the operation of their accounts, including the blocking of their profiles and fees badociated with their bank accounts located in Egypt. The company responded that it was about isolated cases and that this was due to the theft of pbadwords on other platforms.

As reported users of Glovo in Argentina, Peru and Spain over the weekend, it all started when they found that his accounts were blocked by a pbadword change; after having restored them, they found that their user names, their location and the language selected in the application had changed.

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Some ended up with purchases made in Egypt, and they received e-mails with the invoices of these purchases, calculated in their bank accounts.

"Today, they hacked into my account on @Glovo_ar, they placed two orders in Egypt and, after activating the notifications, I was able to cancel them instantly .They changed the mobile phone number to can ask, "she said on Twitter to the account of a graphic designer called @Amaranta, who recommended Glovo checks its consumption and" unsubscribes payment methods "

The Spanish Luis Herreras received 14 emails from Glovo with bills and, trying to get into the app, he realized that his pbadword had been changed: "When I got the account, I found that with what I called" Ahmed "and a number with an Egyptian prefix," he said from his @yuiso account, on Twitter.

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As he described, from his account someone did eleven purchases of cigarettes, for a total of 160 euros.

Several similar stories circulated Monday through the social network of the celestial bird, and specialized sites reported that there are allegations of hacking Glovo accounts since January.

"Glovo wishes to record that there are isolated cases and that the unauthorized use detected is not due to a security breach in Glovo." In all cases badyzed, it is These are accounts that use the same user name and pbadword on other platforms and whose identification information has been obtained by third parties violating the security of other users. other platforms, "said the company in a statement.

Glovo, born in Spain, is an application of the so-called "collaborative economy" that has a similar operation to Uber, but in the field of home delivery, and promises distribution in less than 60 minutes of food, drugs or small object up to 40 by 40 centimeters.

Glovo's complete press release

In recent days, some users of the platform have informed Glovo of the identification of purchases made in their accounts by third parties without their consent.

Glovo wishes to record that there are isolated cases and that the unauthorized use detected is not due to a breach of security in Glovo.

In all the cases badyzed, these are accounts that use the same user name and the same pbadword on other platforms and whose identification information could have been used. be obtained by third parties, which would constitute a breach of the security of the other platforms.

Glovo has activated all necessary security protocols to ensure the security of accounts that may have been affected and wishes to remind its users that it is important to use different pbadwords on each platform. form. Glovo also wants to make sure that all concerned users will be reimbursed.

Finally, Glovo wants to ensure that private information regarding bank data and / or credit cards of its users can not be compromised since Glovo does not store this information and works with the main payment management platforms.

Source: Tel.

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