Glovo users say unknown expenses in Egypt appear in their accounts

In recent weeks, several users of the Glovo home delivery service have reported on social networks that unknown expenses appear in their accounts, most of them being made in Egypt. This is indicated by users from Argentina, Chile, Peru and Spain.

In any case, the process is the same: change the user name, change the reference phone number from one to English, and multiple expenses appear in this country. The recommendation for users, until there is no further evolution, is to remove the credit card as a means of payment, to cancel the possibility of a remote expense without authorization.

In a statement, the company says that it "is about isolated cases and that the unauthorized use detected is not due to a breach of security in Glovo". In all cases badyzed, there are accounts that use the same user and the same pbadword. platforms and whose identification information was obtained by third parties infringing the security of other platforms, Glovo has activated all security protocols necessary to ensure the security of accounts likely to 39 have been badigned and would like to remind its users the importance of using pbadwords. In addition, Glovo wants to guarantee the reimbursement of all the users concerned and, finally, to guarantee that the private information concerning the banking data and / or the credit cards of its users can not be compromised, because Glovo does not store this information and works with the major payment management platforms. "